Job Description

Update daily farm product requirements based on demand and stock levels.

Communicate shortage quantities to the Sales Coordinator on priority.

Manage procurement of non-fresh items such as packaging materials, cleaning supplies, and other operational consumables.

Confirm daily orders in the CRM system and ensure timely processing.

Oversee delivery order confirmations, ensuring accuracy and readiness for dispatch.

Ensure customer returns are verified, recorded, and communicated to relevant teams.

Perform quality checks on all outward items, including packaging quality and product freshness.

Monitor wastage during packaging and operations, ensuring proper recording and reduction strategies.

Maintain cleanliness and hygiene in the packing facility, chiller, and storage areas.

Ensure full compliance with ISO 22000 documentation and food safety practices.

Collaborate with the Farm Manager to resolve customer complaints promptly and effectively.

Supervise packaging and operational staff, ensuring smooth workflow and productivity.

Conduct staff training on sorting, handling, hygiene, and operational procedures.

Monitor staff performance and ensure adherence to SOPs and quality standards.

Prepare and share operational reports, wastage reports, and other data with management.

Coordinate with sales, procurement, and logistics teams to ensure seamless operations.

Support recycling and waste management initiatives in the facility.

Minimum 3-5 years of experience in operations, preferably in fresh produce, F&B, food trading, or farm operations.

Strong understanding of packaging operations, cold-chain handling, and quality standards.

Experience with CRM/ERP systems is an advantage.

Knowledge of ISO 22000 or other food safety standards preferred.

Ability to manage teams in a fast-paced environment.

Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month