Operations Supervisor
Job Description
We are seeking a detail-oriented and proactive Operations Supervisor to oversee daily operations and ensure that business activities run efficiently and effectively. The ideal candidate will have strong leadership skills, a hands-on approach to problem-solving, and a commitment to operational excellence.
Maintaining smooth and efficient operations of a center.
Creating an environment that promotes team work and Maintaining discipline.
Ensure customer satisfaction by quick processing and addressing grievances.
Gives assistance to staff to maximize productivity and reduction of non-productive time.
Creation and maintenance of records.
Creating maintaining and sharing the performance reports with Management/staffs.
Ensuring inventory and requirements for smooth operations.
Roistering staff and proper manning of staffs for Customer Service.
Updates on self and staff on the Mission updates.
Day end cash closing and reports
Training on Customer Service, product and process.
To be the first level escalation for the customer and employee grievances.
Regular customer feedback and work on improving social media reviews by the customers.
Improvise value added sales revenue for the center.
Managing Mission compliance at the center.
Ensure 100% quality on applications submitted to the Mission.
Requirements:
Bachelor's degree in Business Administration, Operations Management, or related field (preferred). Proven experience in a supervisory role (typically 2-3 years). Strong organizational, leadership, and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Office especially working on excel and reports. Ability to work under pressure and handle multiple tasks effectively.
Job Type: Full-time
Pay: Up to AED5,000.00 per month
Application Question(s):
Are you available immediately?
Education:
Bachelor's (Preferred)
Experience:
Supervisor: 3 years (Preferred) Customer Service: 3 years (Preferred) Team management: 3 years (Preferred) Preparing reports: 3 years (Preferred)
Language:
English (Preferred) * Arabic (Preferred)
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Job Detail
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Job IdJD1953306
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:52951.0 67048.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned