Operations Manager (food & Beverage)
Dubai International City, United Arab Emirates
Job Description
Location:
- International City, Dubai
- Carries the sole responsibility for all F&B outlets in the property.
- Accountable for the overall strategic guidance across the Food & Beverage operations.
- Plans and implements programs, policies and procedures to ensure that standards are met.
- Establishes and achieves the department\xe2\x80\x99s annual financial budget forecasts, i.e. meet / maximizes the monthly revenue and GOP targets by exercising a constant control of the operational expenses.
- Manages all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Preserves excellent levels of internal and external customer service.
- Designs exceptional menus, purchase goods and continuously make necessary improvements
- Leads F&B team by attracting, recruiting, training and appraising talented personnel.
- Establishes targets, KPI\xe2\x80\x99s, schedules, policies and procedures.
- Complies with all health and safety regulations.
- Provides solutions to improve problem areas and assists in implementing corrective measures
- Ensures that all F&B facilities and services yield maximum profitability for the Company, as well as maximum value for money for the guest.
- Plans and executes special projects to upgrade facilities and services.
- Develops measures to maximize productivity of both service and production areas, and oversees implementation of said measures.
- Develops and implements revenue boosting sales activities, i.e. promotions, theme nights, up selling and incentive schemes.
- Initiates all Food & Beverage marketing activities, together with other relevant key departments.
- Controls and approves all departmental purchase requests and store requisitions for operating material, food products and beverages.
- Reviews and approves all payrolls related documents, at the end of the month prior to handing them over to Finance.
- Initiates the Food & Beverage department Standards of Performance manuals and establishes the supporting training program, i.e. guest care, product knowledge, service standards, up-selling techniques, grooming standards, etc.
- Ensures the timely set up of all outlets according to the service settings and in line with the opening hours of the outlets.
- Ensures the availability of sufficient quantities of operating equipment.
- Conducts together with the Executive Chef, two times a year an in-depth sales analysis on every menu in the operation (Menu Engineering).
- Drives together with the Executive Chef all menu changes (food & beverage), their presentations, the pricing and the print work.
- Initiates frequent tours of the departments\xe2\x80\x99 facilities and related area, front and back of the house, to ensure the highest possible hygiene and maintenance standards.
- Initiates and approves all required live entertainment activities.
- Ensures that if any outlet within the department features live entertainment, all legal documents are obtained in advance and copies are distributed to all concerned key personnel i.e. NOC, etc.
- Ensures that all outlet operations adhere to the legal framework and requirements.
- Establishes a logistic support back up base, through outsource services, i.e. manning, operating / sound equipment, transport, etc.
- Ensures that the standards required by Law and by Management are always maintained in the areas specified above.
- Promotes efficiency, confidence, courtesy and an extremely high standard of social skills.
- Always displays a pleasant manner and positive attitude to promote a good company image to guests and colleagues.
- Provides a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Conducts performance analysis of every key personnel within the department as per company policy.
- Builds an efficient team of employees, by taking an active interest in their training, development, safety and welfare.
- Manages department controllable expenses including food cost, supplies and equipment.
- Hotel or Hospitality Bachelor\xe2\x80\x99s degree or Master\xe2\x80\x99s or its equivalent.
- 4 - 5 years in similar position in the F&B market within the UAE
- Bar & restaurant experience required with a strong network in the Dubai nightlife scene
- Business Awareness/Domain Knowledge
- Problem solving and decision making with a keen attention to Detail & Quality
- Effective Communication Skills in English (required) & Mandarin (preferred)
- Salary up to AED 7500 - AED 9000 for the right candidate all inclusive
- Staff meals during working hours
- Other benefits as per the UAE Labour Law
- Dubai International City: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Required)
- Mandarin (Preferred)
- UAE Driver\'s License (Required)
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Job Detail
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Job IdJD1484672
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai International City, United Arab Emirates
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EducationNot mentioned