Operations Manager

Dubai, DU, AE, United Arab Emirates

Job Description

Company Description



We are a UAE-based company providing professional cleaning and facility services, including grease trap cleaning, kitchen hood cleaning, water tank cleaning, AC duct cleaning, pest control, and deep cleaning services. We are committed to quality service, safety, and customer satisfaction.

Job Responsibilities



Plan, manage, and supervise all specialized services operations including: Water tank cleaning and disinfection Grease trap cleaning and waste disposal Sump pit cleaning and drain line jetting Kitchen duct and hood cleaning Pest control services Ensure all services comply with Municipality, Health & Safety, and Environmental regulations. Develop and implement operational procedures, SOPs, and safety guidelines. Schedule manpower, equipment, and vehicles to meet daily operational requirements. Monitor service quality and ensure client satisfaction at all times. Manage emergency call-outs and urgent service requests. Coordinate with clients for service planning, access approvals, and work permits. Supervise supervisors, technicians, and drivers; conduct performance evaluations. Ensure proper use, maintenance, and calibration of equipment and machinery. Manage chemical usage, storage, and compliance with MSDS standards. Oversee waste handling and disposal in coordination with municipality-approved facilities. Prepare and review: Job completion reports Method statements Risk assessments Service schedules and monthly operational reports Conduct site inspections and audits to ensure safety and quality compliance. Control operational costs, reduce wastage, and improve efficiency. Support the sales and admin team with technical inputs, quotations, and service feasibility. Ensure all staff are trained and certified as per local authority requirements. Maintain proper documentation for audits, inspections, and client approvals.

Qualifications & Requirements



Bachelor's degree or Diploma in Engineering, Environmental Science, Facilities Management, or related field (preferred).

5-10 years of experience in environmental services or specialized cleaning operations, with at least 3 years in a managerial role.

Strong knowledge of:

o Water tank hygiene and disinfection standards

o Grease trap operations and waste management

o Drain line jetting and vacuum tanker operations

o Kitchen duct fire safety standards

o Pest control regulations and methods

Thorough understanding of Municipality regulations and HSE compliance.

Experience in managing large operational teams and multiple service sites.

Ability to prepare method statements, risk assessments, and SOPs.

Strong leadership, planning, and organizational skills.

Excellent communication and client management skills.

Proficient in MS Office and basic reporting systems.

Valid UAE driving license is an advantage.

Certifications (Preferred)



Municipality-approved Pest Control Supervisor/Manager certification

HSE / IOSH / NEBOSH certification

Confined Space Entry certification

Water Tank Cleaning & Disinfection certification

First Aid & Fire Safety training

Key Skills



Strong decision-making and problem-solving abilities

High attention to safety and regulatory compliance

Time management and multitasking

Team leadership and motivation

Cost control and operational efficiency

Customer-focused mindset

Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED10,000.00 per month

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Job Detail

  • Job Id
    JD2275839
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned