In our corporation the Operations Manager will oversee day-to-day operations, ensuring efficiency and effectiveness in our retail locations. This role requires strong leadership, strategic planning, and a focus on enhancing customer experiences.
Key Responsibilities:
o? ?Manage and optimize store operations, including inventory management, staffing, and customer service.
o? ?Collaborate with marketing and sales teams to implement promotional strategies and improve sales performance
o? ?Analyze sales data and market trends to make informed decisions and drive continuous improvement.
o? ?Develop and maintain operational policies and procedures to ensure compliance with company standards and regulations.
o? ?Recruit, train, and develop staff, fostering a positive work environment and culture.
o? ?Monitor financial performance, prepare budgets, and analyze operational costs.
o? ?Ensure a high level of customer satisfaction by addressing concerns and improving store ambiance and service.
Qualifications:
o? ?Bachelor's degree in Business Administration, Retail Management, or a related field.
o? ?Proven experience as an Operations Manager or similar role in retail, preferably in the beauty or skincare industry.
o? ?Strong leadership and organizational skills with a focus on efficiency.
o? ?Excellent communication and interpersonal skills.
o? ?Ability to analyze data and generate reports to inform decisions.
o? ?Knowledge of inventory management systems and retail software.
Job Type: Full-time
Education:
Bachelor's (Required)
Experience:
logistics/operations: 2 years (Required)
Language:
* English (Required)
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