Operations Manager

Dubai, United Arab Emirates

Job Description

About the job Operations Manager
We are seeking a polished, service-oriented and detail-focused Operations Manager / Floor Manager / Reception Team Lead to oversee the daily operations of our coworking and business services center. This person will act as the face of the company, ensuring seamless service delivery, efficient client onboarding, and high levels of satisfaction for all members and visitors. This is a foundational role that requires leadership, operational discipline, and the ability to create a premium experience for clients from day one.
Key Responsibilities

  • Lead the front-of-house operations, ensuring a warm and professional welcome for all clients and guests.
  • Oversee reception staff performance and scheduling, ensuring consistent service levels.
  • Manage all administrative functions including client billing, documentation, and daily reporting.
  • Ensure client onboarding is seamless and professional.
  • Maintain the overall look and feel of the facility to the highest standards.
  • Act as the point of escalation for client requests, concerns, or feedback.
  • Collaborate with Sales and Facilities teams to deliver a five-star client experience.

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Job Detail

  • Job Id
    JD1946572
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned