Job Description

OPERATIONS MANAGER : DUBAI We have been retained by a international client based in Dubai. They are looking to strengthen their team by adding an Operations Manager to run their outlets. The successful applicant will be responsible for the day:to:day running and managment of all their outlets.This role demands a deep understanding of the coffee industry, encompassing everything from roasting to barista training. The ideal candidate will possess strong leadership, communication, organizational, and problem:solving skills. Responsibilities included, but not limited to: * Operational Policies and Procedures: Develop and implement policies to ensure consistency across all outlets. * Inventory and Supply Chain Management: Optimize efficiency and minimize costs by managing inventory levels, ordering, and logistics. * Performance Monitoring: Use KPIs to identify improvement opportunities and implement strategies. * Staff Management: Recruit, train, and supervise outlet managers and staff to maintain high standards and deliver exceptional customer service. * Manpower Budget: Oversee and manage the manpower budget. * Marketing Collaboration: Work with the marketing team to develop and execute promotional campaigns. * Compliance: Ensure adherence to health, safety, and food hygiene standards. * Financial Oversight: Manage budgeting, cost control, and financial performance to meet profitability targets. * Coffee Program Oversight: Oversee coffee roasting, recipe development, flavor of the month creation, coffee bean sales, barista training, machine calibration, and event coordination. Ideal candidate: * 3 years experience as an Operations Manager within the coffee industry. * Must be able to work in a high pressure fast:paced environment * Ability to manage and led teams * Financial acumen Salary package: * AED20000