OPERATIONS MANAGER - DUBAI We have been retained by a international client based in Dubai. They are looking to strengthen their team by adding an Operations Manager to run their outlets. The successful applicant will be responsible for the day-to-day running and managment of all their outlets.This role demands a deep understanding of the coffee industry, encompassing everything from roasting to barista training. The ideal candidate will possess strong leadership, communication, organizational, and problem-solving skills. Responsibilities included, but not limited to:
Operational Policies and Procedures: Develop and implement policies to ensure consistency across all outlets.
Inventory and Supply Chain Management: Optimize efficiency and minimize costs by managing inventory levels, ordering, and logistics.
Performance Monitoring: Use KPIs to identify improvement opportunities and implement strategies.
Staff Management: Recruit, train, and supervise outlet managers and staff to maintain high standards and deliver exceptional customer service.
Manpower Budget: Oversee and manage the manpower budget.
Marketing Collaboration: Work with the marketing team to develop and execute promotional campaigns.
Compliance: Ensure adherence to health, safety, and food hygiene standards.
Financial Oversight: Manage budgeting, cost control, and financial performance to meet profitability targets.
Coffee Program Oversight: Oversee coffee roasting, recipe development, flavor of the month creation, coffee bean sales, barista training, machine calibration, and event coordination.
Ideal candidate:
3 years' experience as an Operations Manager within the coffee industry.
Must be able to work in a high pressure fast-paced environment
Ability to manage and led teams
Financial acumen
Salary package:
AED20000
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