Job Description

Operations Executive - Hertz UAE - Al-Futtaim Group - Dubai, UAE
Position Overview
The Operations Executive role in Dubai, UAE supports the day-to-day operational and financial processes at Hertz UAE, focusing on accurate invoice management, customer refunds, and agreement lifecycle administration. This role plays a key part in ensuring billing accuracy, process compliance, and smooth coordination between internal teams and corporate customers.
Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Management General
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Prepare and submit monthly lease invoices for corporate customers through email or approved billing portals.
• Ensure invoices are accurate, complete, and submitted on time to support timely customer payments.
• Generate and share Salik reports and supporting documentation in line with agreed service level agreements.
• Consolidate and submit miscellaneous invoices related to damages, traffic fines, excess mileage, delay charges, and billing adjustments.
• Manage the end-to-end process for customer refunds, ensuring adherence to internal policies and timelines.
• Support agreement extensions, amendments, and closures while maintaining accurate records.
• Coordinate with internal finance, operations, and customer service teams to resolve billing and documentation issues.
• Maintain organized records of invoices, agreements, and customer communications for audit and compliance purposes.

Ideal Profile

• Bachelor's degree in Business Administration, Finance, Operations, or a related field.
• Previous experience in operations, billing, invoicing, or customer administration is preferred.
• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Good communication skills for coordinating with internal stakeholders and customers.
• Proficiency in basic reporting tools and office systems.

Skills Set

• Invoice and billing process management
• Operations coordination and documentation
• Customer service and stakeholder support
• Data accuracy and record management
• Time management and process compliance

Why Join Us

• Gain hands-on experience within a leading automotive and mobility brand in the UAE.
• Work in a structured corporate environment with clear operational processes.
• Build a strong foundation in operations, billing, and customer lifecycle management.
• Access growth opportunities within Al-Futtaim Group's diversified business portfolio.

About the Company
Al-Futtaim Group is one of the Middle East's most established and diversified privately held organizations, headquartered in Dubai. Through its automotive division, the group operates leading mobility brands including Hertz UAE, delivering vehicle leasing and rental solutions across the region. With a strong focus on operational excellence, customer satisfaction, and long-term growth, Al-Futtaim continues to invest in people, processes, and service quality across its businesses.
Job Title Operations Executive - Hertz UAE - Al-Futtaim Group - Dubai, UAE
Operations Executive - Hertz UAE - Al-Futtaim Group - Dubai, UAE
Position Overview
The Operations Executive role in Dubai, UAE supports the day-to-day operational and financial processes at Hertz UAE, focusing on accurate invoice management, customer refunds, and agreement lifecycle administration. This role plays a key part in ensuring billing accuracy, process compliance, and smooth coordination between internal teams and corporate customers.
Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Management General
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Prepare and submit monthly lease invoices for corporate customers through email or approved billing portals.
• Ensure invoices are accurate, complete, and submitted on time to support timely customer payments.
• Generate and share Salik reports and supporting documentation in line with agreed service level agreements.
• Consolidate and submit miscellaneous invoices related to damages, traffic fines, excess mileage, delay charges, and billing adjustments.
• Manage the end-to-end process for customer refunds, ensuring adherence to internal policies and timelines.
• Support agreement extensions, amendments, and closures while maintaining accurate records.
• Coordinate with internal finance, operations, and customer service teams to resolve billing and documentation issues.
• Maintain organized records of invoices, agreements, and customer communications for audit and compliance purposes.

Ideal Profile

• Bachelor's degree in Business Administration, Finance, Operations, or a related field.
• Previous experience in operations, billing, invoicing, or customer administration is preferred.
• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Good communication skills for coordinating with internal stakeholders and customers.
• Proficiency in basic reporting tools and office systems.

Skills Set

• Invoice and billing process management
• Operations coordination and documentation
• Customer service and stakeholder support
• Data accuracy and record management
• Time management and process compliance

Why Join Us

• Gain hands-on experience within a leading automotive and mobility brand in the UAE.
• Work in a structured corporate environment with clear operational processes.
• Build a strong foundation in operations, billing, and customer lifecycle management.
• Access growth opportunities within Al-Futtaim Group's diversified business portfolio.

About the Company
Al-Futtaim Group is one of the Middle East's most established and diversified privately held organizations, headquartered in Dubai. Through its automotive division, the group operates leading mobility brands including Hertz UAE, delivering vehicle leasing and rental solutions across the region. With a strong focus on operational excellence, customer satisfaction, and long-term growth, Al-Futtaim continues to invest in people, processes, and service quality across its businesses.
Post Details
Job Start Date
Salary from 6000.00
Salary to 8000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required