Job Description

Full job description

The Operations Executive will be responsible for end-to-end execution, coordination, and management of company formation, visa processing, and bank account opening for Mainland and Freezone entities. The role requires strong regulatory knowledge, authority coordination, documentation accuracy, and client handling to ensure seamless service delivery and compliance with UAE laws.

Key Roles & Responsibilities

1. Company License Issuance (Mainland & Freezone)

Handle end-to-end company formation for Mainland and all major Freezones.

Coordinate with DED, Freezone Authorities, Economic Departments, and other government entities.

Prepare, review, and submit license applications, MOA, shareholder documents, and approvals.

Advise internal teams and clients on correct jurisdiction, activity selection, and compliance requirements.

Track license status and ensure timely issuance and renewals.

Handle amendments such as activity change, name change, shareholder changes, and branch setup.

2. Client Coordination & Service Delivery

Act as a single point of contact for assigned clients post-sales.

Provide clear timelines, documentation checklists, and process explanations.

Handle client escalations professionally and ensure service satisfaction.

Maintain high service standards aligned with company SLAs.

3. Compliance & Documentation Control

Maintain accurate digital and physical records of licenses, visas, and bank files.

Monitor changes in regulations and inform internal stakeholders proactively.

4. Internal Coordination & Reporting

Update internal CRM/ERP systems with accurate case status.

Prepare weekly and monthly operational reports for management.

Suggest process improvements to enhance turnaround time and efficiency.

Required Qualifications

Hands-on experience with Mainland & multiple Freezones (IFZA, RAKEZ, DMCC, DAFZA, Meydan, etc.).

Strong knowledge of UAE company laws, immigration rules, and banking compliance.

Proven experience dealing with government portals and authorities.

Bachelor's degree in Business Administration or related field (preferred).

prior experience ( Preferred)

Key Skills & Competencies

Strong operational and execution mindset

Excellent documentation and compliance skills

Client-focused with strong communication abilities

Ability to manage multiple cases under deadlines

Problem-solving and escalation handling skills

High attention to detail and accuracy

Proficiency in CRM systems and MS Office

What We Offer

Competitive salary based on experience

Exposure to high-value clients and complex structures

Career growth into Senior Operations / Managerial roles

Professional work environment with strong leadership support

Job Type: Full-time

Job Type: Full-time

Pay: AED3.00 - AED4.00 per month