Job Description

Job description:

Full job description

The Operations Executive will be responsible for end-to-end execution, coordination, and management of company formation, visa processing, and bank account opening for Mainland and Freezone entities. The role requires strong regulatory knowledge, authority coordination, documentation accuracy, and client handling to ensure seamless service delivery and compliance with UAE laws.

Key Roles & Responsibilities

1. Company License Issuance (Mainland & Freezone)

Handle end-to-end company formation for Mainland and all major Freezones.

Coordinate with DED, Freezone Authorities, Economic Departments, and other government entities.

Prepare, review, and submit license applications, MOA, shareholder documents, and approvals.

Advise internal teams and clients on correct jurisdiction, activity selection, and compliance requirements.

Track license status and ensure timely issuance and renewals.

Handle amendments such as activity change, name change, shareholder changes, and branch setup.

2. Client Coordination & Service Delivery

Act as a single point of contact for assigned clients post-sales.

Provide clear timelines, documentation checklists, and process explanations.

Handle client escalations professionally and ensure service satisfaction.

Maintain high service standards aligned with company SLAs.

3. Compliance & Documentation Control

Maintain accurate digital and physical records of licenses, visas, and bank files.

Monitor changes in regulations and inform internal stakeholders proactively.

4. Internal Coordination & Reporting

Update internal CRM/ERP systems with accurate case status.

Prepare weekly and monthly operational reports for management.

Suggest process improvements to enhance turnaround time and efficiency.

Required Qualifications

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month