Operations Executive
Al Quoz, DU, AE, United Arab Emirates
Job Description
Job Summary
The Reservation Assistant supports the reservations team by handling booking requests, maintaining accurate records, and assisting customers to ensure a smooth and professional reservation process.
Key Responsibilities
Assist in receiving and processing reservation requests via phone, email, and online platforms Enter and update booking details accurately in the reservation system Provide customers with basic information on services, vehicle options, and pricing Coordinate with operations to confirm availability of vehicles and chauffeurs Handle booking amendments, cancellations, and special requests Prepare daily reservation schedules and assist with dispatch coordination Maintain organized customer and reservation records Support customer service activities and respond to inquiries professionally Assist in resolving minor customer issues and escalate when necessary
Qualifications & Experience
Diploma or certificate in Tourism, Hospitality, Business, or related field Experience in customer service or reservations preferred (entry-level candidates may apply) MS office computer skills ,Mails and familiarity with booking systems Strong verbal and written communication skills
Key Skills & Competencies
Attention to detail Customer service orientation Organizational skills Teamwork and coordination Professional communication
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
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Job Detail
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Job IdJD2230205
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl Quoz, DU, AE, United Arab Emirates
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EducationNot mentioned