Operations Coordinator
Job Description
The Operations Coordinator will support daily operations, ensuring efficient order processing, coordination with warehouse/logistics, and smooth end-to-end operational flow across B2B, HORECA, and retail channels.
Key Responsibilities:
Process all customer orders (B2B/HORECA/Aggregators) accurately in the ERP system.
Manage manual entry of LPO-based orders and share with the warehouse for fulfillment.
Coordinate with third-party warehouse (GSL) for loading, dispatch, and receiving.
Maintain customer master data, pricing, discounts, and credit terms.
Track and follow up on daily deliveries, ensuring SLA compliance.
Coordinate with the delivery team for scheduling and route planning.
Monitor dark store inventory and replenishment requirements.
Prepare daily, weekly, and monthly operational reports and KPIs.
Support process improvement and SOP compliance across operations.
Liaise with sales, finance, logistics, and warehouse teams for seamless workflows.
Requirements:
Bachelor's Degree required.
3-5 years of operations experience in UAE (FMCG/Water/Trading).
Strong knowledge of ERP/WMS systems (Odoo preferred).
Strong coordination, communication, and time-management skills.
Ability to multitask and manage high-volume operational workloads.
Job Types: Full-time, Permanent
Pay: AED3,500.00 - AED4,500.00 per month
Experience:
Operation Coordinator: 2 years (Required)
* ERP / Odoo software : 1 year (Required)
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Job Detail
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Job IdJD2172904
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned