PERMANENT POSITION WITH A STABLE AND GROWING COMPANY
Duties and responsibilities
Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.
Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.
Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information
and activities where required.
Point of contact for cross-functional teams -assisting with any queries.
Assisting with the administration, support, and optimization of ecommerce tools.
Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.
Creating and maintaining ecommerce and operations documentation and guides.
Support and coordination of ecommerce business team and cross- functional activities and associated tasks.
Other operational tasks as per company needs
Qualifications
Ambitious, hardworking and driven!
Ability to learn quickly
Excellent knowledge of Excel and ERP (desired)
Customer oriented
Fluency in English
Previous e-commerce/ warehouse operations/ eyewear experience is a plus
Team player
Experience: 1-3 years in a similar challenging role
Job Types: Full-time, Permanent
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