Job Description

Department:

Operations

Reports to:

Operations Manager / General Manager

Location:

Mafraq, Abu Dhabi, UAE

Company Overview

ZONE Waste Management & Recycling is a licensed waste management company under

Tadweer (Abu Dhabi Waste Management Company)

, providing professional collection, transportation, and disposal services across the Emirate. We are committed to sustainability, safety, and delivering exceptional environmental services to our clients.

Position Summary

The Operation Coordinator - Dispatcher is responsible for managing day-to-day field operations, coordinating waste collection schedules, supervising collection crews, maintaining proper documentation, and ensuring all vehicles and equipment are in safe operating condition. The role ensures efficient service delivery and compliance with environmental and safety standards.

Key Responsibilities

Plan, organize, and supervise field and yard operations as per client requirements. Dispatch drivers and helpers according to collection schedules and monitor completion. Coordinate closely with the Customer Support team on client requests and requirements. Supervise segregation activities and ensure compliance with safety and environmental standards. Conduct regular inspection of vehicles and equipment to maintain operational readiness. Lead daily briefings and training sessions to improve team performance. Ensure real-time completion of all collection documentation (PU Notes, Manifests, etc.). Ensure compliance with Environmental Health & Safety (EHS) policies and Tadweer regulations. Collaborate with Operations, Marketing, and other departments to enhance service quality. Prepare and submit operational reports, monitor attendance, and recommend disciplinary actions when necessary. Perform other related duties as assigned by management.

Qualifications

Education:

College Graduate

Experience:

Minimum

2 years of experience in waste management operations or dispatch coordination.

Skills:

Strong communication, leadership, and organizational skills Knowledge of waste collection and transportation procedures Computer literate (MS Office, documentation systems) Ability to manage multiple tasks in a fast-paced environment
Job Type: Full-time

Pay: Up to AED3,500.00 per month