Job Description

About Us:

At Property Shop Investment (PSI), operational excellence is the backbone of our success. We are Abu Dhabi's No.1 Real Estate Broker, and we pride ourselves on efficiency, client service, and process optimization. We are looking for a

detail-oriented Operations Coordinator

with strong

CRM experience

to support our sales, leasing, and property management teams.

Job Purpose:

The

Operations Coordinator

plays a critical role in supporting day-to-day operations by managing CRM data, handling back-office tasks, and ensuring smooth communication between internal departments. This role requires someone with

strong organizational skills, CRM knowledge, and the ability to multitask in a fast-paced real estate environment

.

Key Responsibilities:CRM Management:

Maintain and update

CRM records

accurately. Monitor lead distribution, track pipeline progress, and ensure correct data entry. Train and assist team members on

CRM best practices

. Generate reports for management on sales activities, pipeline status, and client interactions.

Operational Support:

Coordinate between sales, leasing, marketing, and after-sales teams to ensure seamless operations. Manage schedules, meetings, and follow-ups with internal teams. Support document preparation, property listings, and inventory management.

Process Optimization:

Identify and implement improvements in

operational workflows

. Ensure compliance with internal SOPs and company guidelines. Track performance KPIs and suggest data-driven enhancements.

Reporting & Analysis:

Prepare daily, weekly, and monthly operational reports. Analyze data for trends, gaps, and areas of improvement.

Requirements:

2+ years of experience in operations, administration, or sales coordination

, preferably in

real estate

or a

high-volume sales environment

.

Strong CRM experience is a must

(Salesforce, Zoho, HubSpot, or similar). Excellent organizational and multitasking abilities. Proficient in

Microsoft Office (Excel, Word, PowerPoint)

. Strong interpersonal skills with the ability to collaborate across departments. Attention to detail and accuracy.

What We Offer:

Join Abu Dhabi's leading real estate brokerage. Dynamic work environment with career growth opportunities. Exposure to CRM systems and real estate operations. A supportive and professional team culture.
Job Types: Full-time, Permanent