Job Description

We are seeking an experienced

Operations Assistant Manager

with strong expertise in UAE government services, including Free Zone authorities, DED (Dubai Economic Department), RTA, Dubai Municipality, GDRFA (Immigration), and MOHRE (Labor). The ideal candidate will support and oversee daily operations, ensure smooth processing of company and client transactions, and lead the operations team to achieve accuracy, efficiency, and timely completion of tasks.

Key Responsibilities

Assist in leading and supervising the operations team to ensure smooth daily workflow Handle company and client transactions for both Free Zone and Mainland entities Process trade license renewals, new licenses, amendments, and approvals (DED & Free Zones) Manage RTA-related services and applications Handle Dubai Municipality services, including tenancy contracts and approvals Manage Chamber of Commerce certificates and related documentation Oversee visa processing and immigration activities through GDRFA systems Manage labor contracts, work permits, and MOHRE-related applications Coordinate with clients to collect, verify, and submit accurate documentation Follow up with government departments to ensure timely task completion Maintain proper records and prepare operational and performance reports Train, guide, and support team members to improve efficiency and performance Assist management in process improvement and operational planning
Requirements

Minimum

2-3 years of experience

in UAE government services operations Strong knowledge of platforms and authorities including: Free Zones (DMCC, DAFZA, Meydan, IFZA, etc.) DED (Dubai Economic Department) RTA Dubai Municipality GDRFA and MOHRE Excellent leadership, communication, and client-handling skills Ability to work under pressure and manage multiple tasks efficiently Proficiency in MS Office and UAE government online portals
Job Type: Permanent

Pay: AED5,000.00 per month

Application Question(s):

How many years of experience do you have in UAE government services operations? Do you have hands-on experience with UAE Free Zone authorities (DMCC, DAFZA, IFZA, Meydan, etc.)? Do you have experience managing visa and immigration processes through GDRFA systems? Have you supervised or led an operations team before?
Work Location: In person