Job Description

JOB TItle - Operation Manager

LOCAL Hire - Bahrain Experience is must with min 4 star Hotel experience is required.

Salary - Competitive salary with perks

Job Purpose

The Operation Manager is responsible for

overall business performance

, including strategy execution, operations, financial results, people management, and compliance. The OM ensures sustainable growth, operational excellence, and alignment with company goals.

Key Responsibilities1. Strategic Leadership

Develop and implement

business strategies

aligned with company vision Translate strategic goals into

operational plans

Identify growth opportunities, risks, and market trends Lead change management and continuous improvement initiatives
2. Operations Management

Oversee

day-to-day operations

across all departments Ensure efficiency, productivity, and quality standards Establish and monitor

KPIs and performance metrics

Ensure customer satisfaction and service excellence
3. Financial Management

Prepare and manage

budgets, forecasts, and business plans

Control costs and optimize profitability Review financial statements (P&L, cash flow, balance sheet) Approve major expenditures and contracts Ensure strong internal controls
4. People & Leadership Management

Lead, coach, and develop

senior management and department heads

Ensure effective workforce planning and talent development Promote a high-performance culture Oversee HR policies including recruitment, performance management, and succession planning Ensure compliance with

local labour laws

(e.g., Bahrain Labour Law, if applicable)
5. Governance, Risk & Compliance

Ensure compliance with

laws, regulations, and company policies

Manage business risks and implement mitigation strategies Liaise with auditors, legal advisors, and regulatory bodies Ensure ethical standards and corporate governance practices
6. Stakeholder Management

Represent the company with key stakeholders, clients, suppliers, and authorities Maintain strong relationships with partners and government entities Report business performance to the Board/Owners
7. Sales & Business Development (if applicable)

Drive revenue growth and market expansion Approve pricing strategies and key commercial deals Support major client negotiations and partnerships
Authority & Decision-Making

Full authority over operational decisions Budget and expenditure approval within assigned limits Hiring and termination decisions for senior roles Policy implementation and enforcement
Key Performance Indicators (KPIs)

Revenue growth & profitability Operational efficiency Customer satisfaction Employee engagement & retention Compliance & risk management Strategic initiative delivery
Qualifications & Experience

Bachelor's degree in Business Administration, Management, Finance, or related field MBA or equivalent is an advantage

10-15+ years

of progressive management experience Proven experience in senior leadership or OM role Strong financial and commercial acumen
Skills & Competencies

Strategic thinking & execution Leadership & people management Financial analysis & decision-making Problem-solving & risk management Communication & negotiation skills High integrity and accountability
Job Types: Full-time, Permanent