We are looking for a reliable and highly organized Operations Executive who has experience in handling full cycles of freight forwarding operations. The ideal candidate should be well versed in Shipping, Logistics, and Supply Chain Management, including suppliers, tracking and monitoring of shipments/orders, import and export procedures, order processing, and preparation of reports.

Responsibilities

• Efficient and smooth handling and arrangement of shipments.
  
• Approve bookings for container and freight pick up and ensure coordination for shipments.
• Take responsibility for the shipment from its origin country until the shipment is delivered to the Warehouse
• Review signs-off shipping documents while ensuring completeness and accuracy.
• Notify consignees, or customers of the arrival of freight, and arrange for delivery.
• Ensure compliance with import/export regulations for all equipment and materials
• Review and follow up on the documents, processes, and controls of freight payment and audit system and ensure all documents, processes, and controls are updated.
• Obtaining, checking, and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries\' regulations and fiscal regimes.
• Maintaining customer\xe2\x80\x99s focus at all times and answering customer\xe2\x80\x99s enquiries by attending Calls & Emails using standard guidelines
• Taking ownership of complaints and queries and proactively following through to resolution
• Advise clients on transportation and payment methods.
• Determine the method of shipment, and assist with the preparation of bills of lading, invoices, and other shipping documents.
• Prepare to cost and billing sheet and keep supporting documents in a file
• Update shipment details and events in the job tracker on time.
• Ensure prompt and accurate declaration/information to carrier or consolidator.
• Responsible for ensuring each shipment generates the maximum contribution to the company by keeping a constant focus on meeting the required service level at the lowest possible cost

Requirements

• 4-5 years of experience in freight operations in a Shipping or Freight Forwarding Company in UAE.
• Knowledge of Dubai Port and Customs regulations for import and export shipments.
• Good contacts with shipping lines and consolidators
• Able to work independently and multi-task in a fast-paced environment

• Ability to work under pressure.

• Strong attention to detail and time management

• Good communication skills with good command of written and spoken English

• A positive can-do attitude and willingness to go the extra mile

• Proficient in MS Office

• The candidate should be a Graduate

• Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.