Job Description

Job Title:

Operations Executive

Location:

UAE

Reporting to:

Assistant Manager / Manager Operations

What You'll Do

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are currently seeking a proactive and detail-oriented

Operations Executive

to join our high-performing

Heroes Operations Team

. The ideal candidate will play a critical role in overseeing day-to-day rider operations, ensuring smooth execution and operational efficiency. This position demands strong organizational abilities, clear communication, and a hands-on approach to problem-solving in a fast-paced environment.

noon mission: Every door, every day

Manage day-to-day rider operations and serve as the first point of contact for rider-related queries including COD reconciliation, transfers, and attendance. Coordinate closely with hub teams to ensure smooth communication and execution of rider deployments and shift allocations. Review and verify rider rosters in consultation with the respective hub teams to ensure accuracy and operational readiness. Monitor rider attendance and ensure timely reporting and escalation of discrepancies. Support inter-hub rider transfers and ensure all documentation and updates are accurately maintained. Maintain clear and up-to-date operational records in compliance with company policies. Liaise with internal teams (HR, payroll, transport, etc.) to support rider needs and address operational dependencies. Proactively contributes to continuous improvement initiatives for enhancing rider engagement, productivity, and operational efficiency.

What you'll need?

Bachelor's Degree in Human Resources Management, or comparable field Able to use Microsoft Office & google sheets efficiently Exceptional verbal, written, and visual communication skills with confidence and presenting to sizable groups Ability to speak other languages and basic understanding of local languages and dialects is an advantage. Driven and ability to work independently with high proactivity in a dynamic environment. Ability to contribute and work effectively in a team. Flexible and able to embrace and respond to change effectively. Sense of urgency. Loyalty, high integrity and ability to keep confidentiality. Minimum 3 years rider operations / fleet operations Ability to thrive in a fast-paced environment

Who will excel?

? We're looking for people with high standards, who understand that hard work matters.

? You need to be relentlessly resourceful and operate with a deep bias for action.

? We need people with the courage to be fiercely original.

noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Experience:

Managing Delivery Rider Operations: 2 years (Required)
Application Deadline: 08/08/2025