Company Description

Home to over 1,000 talented and passionate individuals, Informa Connect is a global business which delivers world-class live events and outstanding digital content to markets across 30 countries. From Biotech and Pharma to pop culture, we connect hard and fast with businesses to create exciting on-demand experiences who expect the very best.

It\'s fast-paced and freedom-focused. Which means you\'ll have the space to bring ideas to life and see the impact of your hard work in real time. If you\'re looking to make a difference, you\'ll find the support you need at Informa Connect - our community works together to deliver amazing results and will celebrate in your individual success. Move forward, move fast.





To provide onsite support to delegates and trainer to ensure the training course runs smoothly. You will manage and maintain excellent relationships with trainer, delegates and colleagues to uphold a corporate image of ethics, professionalism, quality and standards.

The role itself will centre around a structured list of responsibilities that occur pre, during and post each learning event. You will be mainly based at the venue/hotel the training course will be taking place.

Role Responsibilities

• Operate as the onsite lead for the event and be the main point of contact for both the trainer and delegates to ensure a great experience for both
• Assist the trainer in handling the face-to-face courses by facilitating and communicating with internal teams
• Execute the deliverables during the onsite event
• Handle and follow up on any concerns related to the event
• Track and monitor the attendance of the delegates
• Distribute course material, prepares certificate, digital badges and all the necessary reports such as feedback and knowledge gain.

Qualifications

Qualities needed for the role:

• A calming presence with the ability to calmly trouble shoot issues during events
• Ability to stay focused, energized, calm, collected and organized
• Detail-oriented, tactile communicator, extremely organized - you love a process!
• Most important - a great team member, always willing to help where possible, always looking to improve and innovate, you take pride in outcomes and come to work with a smile on your face

If you are the type of person who likes work in a fast-paced environment where there is opportunity to grow and you can have some fun along the way, then this would be a great opportunity for you.

Additional Information

Just as no two days are the same, at Informa Connect we recognise that no two people are the same, putting diversity and inclusivity at the heart of what we do. This doesn\'t happen by chance. We actively work to create a shared culture. It\'s a place where individuals bring their own experience and insights to discover new opportunities and build a varied career. We want you to thrive as part of a fantastic community. We champion you.

We know that sometimes the \'perfect candidate\' doesn\'t exist, and that people can be put off applying for a job if they don\'t fit all the requirements. If you\'re excited about working for us and have most of the skills or experience we\'re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law. This role may also be available on a flexible working or part time basis - please ask the Talent Acquisition team for more information.

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