Officer

Muscat, Oman

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Job Description

Job Purpose:

Correctly Process LGs/BCs including (issuance, amendment, advising, checking documents, settlement, acceptance correspondences and filing) ensuring excellent customer service and compliance with the Bank and ICC regulations.

Job Responsibilities:

Executing LGs, BCs transactions

Execute and follow up all Letters of Guarantee and bill(s) for Collection transactions related transactions (issuance, amendment, payment, non-payment /acceptance, cancellation…. etc.) as per SOP, BN SOP, CBO rules & regulations, and ICC publications.
Handling the documents under IBC in the fireproof cabinet until the final release to the customer
Execute daily/monthly reconciliation of GLs vs. TFA balances to ensure proper settlement and reconciliation for LG’s and BC’s activities.
Respond to customers’ inquiries and overcome objections, aiming at providing quality service for customers.
Reply LGs & BCs related -Sharia and Internal Audit findings and coordinate with the line manager to identify the potential risks and take corrective actions.
Implementation of procedures and controls covering LG’s & BCs products so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to customers.

Reporting

Present timely and accurate submission of all internal/external returns.
Present the reports required by CBO, Finance and Management

Business Process Re-Engineering

Timely escalation of real/potential issues and action for resolution
Identify areas of automation and provide constructive suggestions for changes.
Assist line manager in bringing quality and efficiency in processes.
Assist line manager to enhance quality, cost-saving and efficiency in existing procedures through constructive feedback/ suggestions. This includes the identification of automation.

Other tasks:

Other tasks related to the role as and when they come up.

Job Location

Muscat

Relevant Experience in Years

2 Years

Required Qualification

Required Qualification:

Essential (E): Diploma in Banking or related field with 2 years’ experience

Desirable (D): A university degree in Banking science, finance, and accounting or in any business administration-related field.

Special Certification

Any Other Relevant Information

Knowledge & Skills:

In-depth knowledge of TF products and processes as per the best industry practices
Knowledge in business correspondence in Arabic and English.Knowledge of current ICC rules, work instructions and its updates (local inside the bank, CBO, UCP 600, ISBP 745, URC 522, ISB98, URR 525) (latest versions).
Skills in using computers and dealing with different applied systems.
Microsoft Office - Intermediary level

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