Job Description

Overview:
M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
Abu Dhabi BioBank is a state-of-the-art biobanking facility at the forefront of medical research and innovation in the region. By collecting, storing, and analyzing high-quality biological samples, it enables groundbreaking discoveries in genomics, precision medicine, and drug development. As part of M42's Integrated Health Solutions platform, Abu Dhabi BioBank plays a vital role in advancing population health, accelerating scientific breakthroughs, and addressing global health challenges.
As a Donor Recruitment Officer, you will play a vital role in educating expectant mothers on the benefits of cord blood banking. This role requires excellent communication skills to effectively promote and facilitate enrollment in both public and private cord blood banking programs. Responsibilities:

• Identify and engage eligible expectant mothers at partner hospitals and antenatal care (ANC) events.
• Deliver persuasive, mission-driven education to inspire informed decisions and drive donor recruitment.
• Achieve monthly targets for both private sales and public donations of cord blood banking services.
• Maximize recruitment opportunities by fully leveraging hospital-based maternity and community events.
• Plan and implement promotional initiatives to increase enrolments and meet outreach goals.
• Ensure the completion of recruitment from identification of leads to payments.
• Track, monitor, and take ownership of personal performance metrics and sales conversion rates.

Qualifications:

• Bachelor's degree or equivalent.
• Minimum three (3) years in direct sales or donor recruitment.
• Prior experience in cord blood banking is a strong advantage.
• Sales-driven, ethical, and persistent.
• Strong communicator and presenter in English (Arabic is a plus).
• Confident, extroverted, and persuasive with excellent interpersonal skills.
• Digitally fluent; proficient in CRM systems, MS Office, and data handling.
• Able to simplify technical information for non-technical audiences.

Skills Required