Leading the team of analysts by motivating and providing task related guidance on daily basis;
Monitoring the daily productivity of the team in general and each staff in particular;
Ensuring that the standard operating process is duly followed by each staff processing name screening alerts;
Ensuring all name screening streams are generating alerts in accordance with the data matching logic supplied;
Maintaining daily productivity MI;
Responsible for creating periodic reports for onward submission to Compliance management;
Identifying and resolving issues by engaging technology teams and vendors on timely basis;
Ensuring timely conclusion of all cases as prescribed in the standard operating procedure;
Maintaining case related MI and timely execution of customer exits as a result of case investigation;
Participating in providing training to the Business across the organization on customer name screening requirements;
Participating in periodic system reviews, implementation of new system or redefining the controls in the existing ones;
Participating in Policy and Procedures review from DD perspective;
Conducting Health Check Exercise on quarterly basis to ensure DDU operations in line with approved internal policies, processes and guidelines;
Serving as a back-up to other staff assigned with equivalent roles.
Competencies/Skills
Possess overall banking experience in financial products & processes such as General Operations, Branch Management with a minimum of 2 to 3 years in Client Due Diligence