MAIN OBJECTIVE OF ROLETo oversee and manage all aspects of crew accommodations during layovers, ensuring comfortable and suitable lodging arrangements during crew-scheduled rest periods between flights.KEY RESPONSIBILITIES

• Coordinates with hotels and accommodation providers to secure suitable lodging and transportation for crew members.
• Starts-up and follows-up visits, to audit health and safety aspects of facilities.
• Audits transportation for secure and safe movement of crew to hotel facilities.
• Evaluates the quality and suitability of accommodation options by gathering feedback from crew members and conducting performance audit of hotels regularly.
• Liaises with contracted vendors on crew-related incidents on the property.
• Addresses any issues or concerns raised by crew regarding their accommodations and resolve them promptly and effectively.
• Maintains up-to-date data to feed the Crew Briefing document with the facilities\' particularities.
• Provides guidance and support to crew members regarding policies, procedures, and available amenities.
• Maintains up-to-date knowledge of industry standards and best practices related to crew accommodation management.
• Liaises with crew scheduling and operations department to obtain accurate information on crew layovers and accommodation requirements.
• Identifies opportunities for process improvements and cost savings in crew accommodation management, making recommendations to relevant stakeholders.
• Conducts audits to evaluate the suitability of Family Assistance hotels for Business Continuity and Emergency Response purposes and assesses the outstation facilities on behalf of Business Continuity.
• Supports the Psychoactive Substances Management Program (PSMP) by conducting audits of on-suspicion laboratories for Drug and Alcohol testing, ensuring compliance with PSMP regulations.

QUALIFICATIONS REQUIREDMinimum Education Level\xc2\xb7 Bachelor\'s Degree (3+ years)Education Specific Requirement (if applicable)\xc2\xb7 Certificates or Education in Hospitality, tourism, business, auditing or health and safetyLanguages\xc2\xb7 Fluent in English (other languages an advantage)EXPERIENCE REQUIREDYears with Qualifications\xc2\xb7 4Professional Experience\xc2\xb7 Experience within the travel industry with exposure to international markets.Systems Knowledge (if applicable)\xc2\xb7 Extensive knowledge of Microsoft Office Suite. Knowledge of AIMS would be a benefit.CORE COMPETENCIES\xc2\xb7 Customer Focus\xc2\xb7 Teamwork\xc2\xb7 Effective Communication\xc2\xb7 Personal Accountability & Commitment to achieve\xc2\xb7 Resilience and Flexibility (Can do attitude)ISR REQUIREMENTSReads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.Warning on Recruitment Fraudflydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation recently, claiming to be offers of employment from flydubai.These offers often look legitimate and may include job descriptions, salary, and benefit details.The offers then direct recipients to provide bank account details.Although these offers may appear genuine, they are fraudulent and should be deleted immediately and not responded to. flydubai does not send emails, letters or other messages requesting your bank account details in order to process documents. flydubai will also neverrefer you to a third party to process applications or visas. Official communications from flydubaiwill only come from an email address ending in @flydubai.com and job opportunities withflydubai are advertised on flydubai\'s websites.If you receive any e-mail, letter or other message which you have not requested or are expecting and it purports to be from flydubai, please contact us at and include the subject line \xe2\x80\x9cRecruitment Fraud\xe2\x80\x9d to confirm the authenticity of the message.

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