Job Description

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MAIN OBJECTIVE OF ROLE
To perform the daily / periodical operational activities for credit risks associated with Billing & Settlement Plan (BSP), Cargo Account Settlement Systems (CASS) and other channels of distribution.
KEY RESPONSIBILITIES

• Prepares periodic BSP reports, highlighting the status of all settlements and follows up with IATA/Agents regarding any defaults.
• Analyzes Surge Reports and other management information reports/dashboards to identify irregular activities, alerts Commercial/Sales teams, and reviews the credit controls on agents.
• Carries out credit control activities on various sales channels, including assessing credit vetting for IATA agents, reviewing sales, monitoring settlements and defaults, while granting ticketing authority accordingly.
• Liaises with various Commercial Managers to ensure prompt acquisition of market information for all BSP countries, particularly in cases of defaults.
• Maintains a repository of all trade partners contracts, KYC documentation, etc., ensuring their validity is up-to-date and manages their customer accounts on internal systems.
• Manages inadmissible and deportee (INAD) recharges, including billing and follow-up for payment.
• Issues outward billing invoices to agents operating on a Bill-and-Pay model.
• Conducts ledger and sub-ledger reconciliation, while also monitoring receivables on a monthly basis.
• Provides continuous support to the airline's trade partners, commercial, and sales teams pertaining to Credit Risk functions.
• Monitors defaults across markets where the company operates within BSP/CASS frameworks.
• Conducts credit risk-based vetting of agreements.
• Ensures thorough checks during TA (Travel Agent) closure to protect the company's financial interests.

QUALIFICATIONS

• Bachelor's Degree (3+ years)
• Degree in Accounting or Finance related.
• Fluent in English (other languages an advantage)
• Years with qualifications: 4 - 6 years

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

ISR REQUIREMENTS
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

Skills Required