Job Description

About the Role

We are looking for a highly organized and dynamic Office Secretary to be the central hub of our office operations. In this versatile role, you will provide essential clerical and administrative support while actively contributing to our customer outreach and marketing efforts. You will handle everything from managing phone calls and emails to supporting telesales campaigns and ensuring the office runs smoothly.

Area of Responsibility

Key Duties

Telecalling & Communication

Professionally answer, screen, and forward incoming calls. Provide accurate information to callers, record and relay messages, and maintain contact lists. Welcome visitors and act as the first point of contact for the company.

Email Marketing Support

Assist in creating and sending email newsletters and marketing campaigns. Help manage subscriber contact lists and support basic customer segmentation. Track and report on basic email campaign metrics (e.g., open rates).

Telesales Support

Make outbound calls to follow up on leads or conduct customer surveys as directed. Update customer records in the CRM system with call outcomes. Support the sales team with call preparation and material organization.

Office Management

Perform day-to-day administrative tasks (filing, data entry, drafting documents). Manage office supplies, inventory, and equipment. Coordinate appointments, meetings, and schedules. Help organize and maintain a clean, efficient office environment.

Skills & Qualifications

Required:

12th Standard/Graduate Proven experience as a Secretary, Administrative Assistant, or similar role. Excellent

verbal and written communication skills

, with a professional and friendly phone manner. Strong

organizational and multitasking abilities

, with keen attention to detail. Proficiency in

MS Office (Word, Excel)

and comfort with basic office equipment.

Customer service orientation

and the ability to remain patient and understanding.

Flexibility and adaptability

to handle a varied workload in a fast-paced environment.

Preferred:

Previous experience with telecalling, customer service, or basic marketing support. Familiarity with email marketing platforms.

What We Offer

A competitive salary of 3500 AED plus incentives Opportunity to work in a dynamic and supportive team environment. Role with diverse responsibilities and room for professional growth.

How to Apply

Ready to keep our office connected and organized? Please send your

CV to support@polestaruae.com

or the "Apply Now" button on Indeed.

Check out our website www.polestaruae.com to know more about us.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month