Job Description

ISS International SpA Abu Dhabi Branch is looking for an Office Assistant & Visa Coordinator to be based at our office in Abu Dhabi.

Roles & Responsibilities:

1. Office & Administrative Support

Manage incoming and outgoing correspondence (emails, letters, official communications) Organize meetings, appointments, and business travel arrangements Prepare, format, and file documents, reports, and presentations Handle office coordination, telephone communications, and visitor reception Support management and coordinate with internal departments and external suppliers Request purchase quotations and manage office supplies procurement. Manage leases, including handling lease expirations, renewals/extensions, insurance certificates, and internal documentation requests.

2. Visa & Immigration Coordination

Manage end-to-end processes for work visas, residence visas, Emirates ID, medical tests, health insurance and permits Track visa, residence & work permits and insurance expiry dates and ensure timely renewals Coordinate with PRO for all the applications related to Immigration authorities, MOHRE, ICP, and CICPA. Prepare and verify documentation for employees, consultants, and visitors Support employee onboarding and offboarding processes Ensure compliance with UAE labour and immigration regulations

3. Logistics Coordination

Arrange travel logistics including flights, accommodation, and transportation Coordinate staff mobilization and demobilization Organize training and certifications (BOSIET, CICPA, H2S, medicals, etc.) Manage site access passes, ID badges, and security clearances Coordinate and maintain occupancy records for the guest houses, and liaise with the cleaning service provider to ensure proper cleaning services for both the guest houses and the office

Skills & Competencies

Strong organizational and time-management skills High attention to detail and accuracy Ability to manage multiple tasks and meet deadlines Excellent communication and interpersonal skills

Qualifications & Experience

Diploma or Bachelor's degree in Administration, Business, or a related field 2-5 years of experience in secretarial, HR, or logistics roles Proven experience with UAE visa and immigration procedures Familiarity with MOHRE, ICP processes is an advantage

Language & IT Skills

Fluent in English (written and spoken) Knowledge of Arabic is an advantage * Proficient in MS Office (Word, Excel, Outlook)