Job Description

Job Title: Office Administrator

Department:

Administration

Location:

Bizhub

Reporting To:

Operations Manager / Branch Manager

Job Summary

The Office Administrator is responsible for ensuring the smooth day-to-day administrative and operational functioning of the office. This role supports management, staff, and clients by handling documentation, coordination, record-keeping, and general office management tasks. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities efficiently.

Key ResponsibilitiesAdministrative & Office Operations

Manage day-to-day office operations and ensure a well-organized work environment. Handle incoming calls, emails, and walk-in inquiries in a professional manner. Maintain office records, files, and documentation (both physical and digital). Coordinate office supplies, stationery, and vendor requirements. Schedule meetings, prepare agendas, and maintain meeting records where required.
Documentation & Compliance Support

Assist in preparation, typing, and formatting of business documents, letters, and reports. Maintain client files and ensure documentation is complete and properly filed. Support compliance-related documentation and follow-ups as per company procedures. Track document submissions, approvals, and renewals.
Coordination & Support

Coordinate with internal departments to ensure smooth workflow and communication. Liaise with external service providers, clients, and government entities when required. Support management and sales teams with administrative tasks and data organization. Assist with onboarding documentation for new employees.
Data Management & Reporting

Maintain databases, spreadsheets, and internal trackers accurately. Generate basic reports and summaries for management review. Ensure confidentiality and data accuracy at all times.
Required Skills & Competencies

Strong organizational and time-management skills. Excellent written and verbal communication skills. Proficiency in MS Office (Word, Excel, Outlook). Attention to detail and ability to work with confidential information. Ability to multitask and work under minimal supervision. Professional attitude and customer-service orientation.
Qualifications & Experience

Diploma or Bachelor's degree in Business Administration or a related field (preferred). 1-3 years of experience in an administrative or office support role. Experience in a business services or corporate environment is an advantage.
Key Performance Indicators (KPIs)

Accuracy and timeliness of documentation and record-keeping. Efficiency in office operations and coordination. Responsiveness to internal and external stakeholders. Compliance with company procedures and deadlines.
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month