Job Description

Job Title: OBDX Subject Matter Expert (SME)

Location:

Dubai, UAE

Category:

Software Development

Type:

Contingent / Contract

Work Hours:

40 hours per week (8 hours per day)

Duration, : 12 months

Submission : 2

Experience : 10 + years

We are seeking an

OBDX Subject Matter Expert (SME)

to join our Technology team. The ideal candidate will collaborate with GTB Product Owners, Business Analysts, and vendor teams to deliver high-quality solutions, ensure system performance, and support critical banking operations.

Key Responsibilities

Act as

Subject Matter Expert (SME) for OBDX

, working closely with GTB Product Owners, Business Analysts, and Technology teams. Apply domain knowledge of

channel banking or similar banking platforms

. Analyze business requirements and translate them into vendor-specific documentation. Manage, validate, and oversee vendor builds and deployments. Drive active engagement across product teams, ensuring alignment with business drivers and rapid resolution of concerns. Perform deployments, measure impacts, gather issue details, and coordinate resolution with vendors. Conduct system issue analysis, participate in

Root Cause Analysis (RCA)

, and support issue prioritization decisions. Support SIT, regression, performance tuning, and integration testing - including strategy, scenarios, and case creation. Perform impact assessments of change requests and facilitate

production deployments

. Provide support to business and operations teams through multiple testing cycles, adhering to SLA commitments. Monitor and track OBDX system performance while contributing to

technical and functional process optimization

. Ensure compliance with

ISG approvals, technology architecture, hardware sizing, and audit controls

. Organize and deliver

product training

for business and operations users.

Qualifications & Skills

Proven expertise as an

OBDX SME

with experience in channel banking platforms. Strong understanding of banking domain processes and vendor management. Hands-on experience in deployments, system performance monitoring, and production support. Proficiency in

testing (SIT, regression, performance, integration)

and change management. Strong analytical and problem-solving skills with ability to perform RCA. Excellent communication and coordination skills across business, technology, and vendor stakeholders. Ability to work in a

fast-paced environment

and manage multiple priorities effectively.
Job Type: Contract
Contract length: 12 months

Pay: AED18,000.00 - AED20,000.00 per month

Experience:

OBDX SME: 10 years (Required) Testing: 10 years (Required) Integration Testing: 1 year (Required) Banking: 10 years (Required) * OBDX subject Matter Expert: 10 years (Required)