A well established IT company in Dubai is looking to hire a L2 Network Engineer. Ideal candidate must be:
CISCO certified
Able to work and experienced working in a 24 X 7 Environment in rotational basis (NOC)
Able to Engage in handling calls and Email from multiple customers.
Ability to handle escalations and support the L1 Team in fixing the issues
Excellent verbal and written communication skills
Good Hands on in configuration, troubleshooting and migration of Switches, Routers and Firewalls.
Knowledge and experience in firewalls - FortiGate, Sophos, Palo alto, Checkpoint, ASA, FTD
Should have ability in understanding the wireless network design and troubleshooting the issues and good knowledge on wireless authentication protocols.
Work Experience on ACS or ISE is an added advantage.
Following up with vendors for hardware & software to resolve issues by minimizing downtimes.
Carry out iOS and firmware upgrades
Excellent knowledge on routing protocols like OSPF, BGP, etc.