Job Description

Schedule: Full-time Shift: Shift YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

ROLE PURPOSE: To control/monitor and report all Middle East and Intercontinental Air Operations. Adaptation of network schedule in case of delay or failure to ensure service performance. To ensure that service, cost safety and legal requirements are maintained on a day-to-day basis.

YOUR TASKS: To control and monitor air and road operations to ensure schedules are adhered to. Within the Middle East Region. To analyze uplift requirements during the operation and change Aircraft/Truck allocations where considered required to ensure a timely and cost effective service. Be the focal point of contact regarding network requirements on all published schedules to ensure DHL gateways/Hubs and DHL Express locations are fully aware of the real time situation and attainable results. Liaising and communicating with other departments to ensure the passing of information about flight changes or problems. To compile and distribute daily NCG reports to submit an overall review of the previous 24 hours operation. To control and monitor HUB systems (OCNT/WCC) to ensure all required transmissions are sent and received. To ensure full compliance to Network Operating Standards and all THP procedures associated to the Middle East NCG department. Ensure messaging (NMIV) are done as per SOP Ensure systems (OCNT/WCC) are up to date in compliance with the checkpoint business rule. To formulate accurate and timely Load Plans for all air and road movements using the NMIV & SABLE systems in accordance with GAPS. Ensure commercial booking process and recovery is followed and CALMS updated in timely manner and with accurate information.

YOUR PROFILE:

Demonstrate a high level of commitment Capable of handling multiple tasks. Must be fluent in both, English and Arabic. Software skills (Word, Excel, PowerPoint, etc.).

OUR OFFER: Strong career support in an international environment. Great culture and colleagues. Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application