Job Description

Job Title National Account Manager

Description

At Macmillan Learning, the health and safety of our employees and contract staff is a top priority. Accordingly, COVID-19 vaccinations will be required for all staff that will be working in a Macmillan Learning office, or have job duties requiring them to travel for work. If offered the role, the candidate will need to provide proof of vaccination in advance of their start date. Employees can request religious and/or medical exemptions to this requirement by following the process outlined in the offer letter.

This position is eligible for remote employment, it will exclude the following locations: Alaska, Arkansas, Colorado, Hawaii, Mississippi, South Dakota, West Virginia, and Wyoming.

The National Account Manager is responsible for driving sales of Macmillan Learning content and digital solutions at career colleges and for-profit institutions. They are responsible for initiating daily in person and virtual sales calls with appropriate administrators, technology staff and faculty, developing and implementing sales and marketing strategies, conducting sales presentations, supporting customers pre and post-sale, coordinating responses to RFPs and negotiating contracts. The position also involves training and supporting customers post-sale and providing valuable feedback to marketing and editorial teams. The National Account Manager is expected to travel as needed, including regular on-site visits, regional and national conferences, as well as various training, marketing, and sales events.

Key Responsibilities:

Sales Activity * Increase sales of Macmillan Learning products in assigned territory by delivering sales presentations, campus visits, attending conferences and executing high impact events.

• Develop and maintain relationships with key accounts and existing customers and increase revenue associated with existing customers.
• Network with decision makers at key accounts, including Procurement, Instructional Designers, Directors of Academic Programs and Digital Technology Executives.
• Work collaboratively with internal partners and coordinate resources for sales and support activities.
• Facilitate completion of RFIs, RFPs, contracts and contract renewals.
• Update and maintain sales data and activity in CRM system.

Technology Training and Support * Provide technology training to customers; collaborate with internal resources for customer training and support, as needed.

• Resolve customer complaints by investigating problems and developing solutions.

Feedback and Market Intelligence * Submit regular and timely Trip Reports.

• Maintain and develop competitive knowledge and market awareness.
• Understand purchase and billing methods of key accounts and coordinate with Finance.

Experience Required: * College Degree.

• Minimum 3 years of publishing sales experience in education markets.
• Ability to collaborate effectively with internal partners and resources.
• Presentation skills.
• Technical proficiency.
• Negotiation skills.
• Valid Drivers license required.

Benefits

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. * Company Car Allowance

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Select dependent on location of role: Contributions to your 401k retirement account through Fidelity (US)
• Generous paid time off, sick time, discretionary days. and paid holidays (Cesar Chavez Day, Juneteenth, Indigenous People's Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visitmacmillanlearning.comor see us onFacebook,Twitter,LinkedInor join ourMacmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels.You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education's guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.

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