Job Description

EAST EUROPEAN IS PREFERRED Minimum of total 5 years of work Experience is a must with minimum of 2 years experience in UAE. ATTITUDE:

• WORK ETHICS - The attitude must clearly reflect the desire to serve the guest and to prioritize his needs in all situations. The primary goal is to satisfy the guest needs within the limits of the profession and continuously working on new and better ways to do so.
• COLLEAGUE RELATIONSHIP - good attitude not just towards the clients but also with the colleagues. Working harmoniously with teams are self-explanatory. Practice common courtesy and respect other people.

BEHAVIOUR:

• Greeting. One of the way is how the guest is being greeted - the guest be greeted with 30 sec of arrival. It is appropriate to address the guest Miss, Mrs or use the first name. Addressing guest by name is at the heart of any strategy that values customer experience when they enter the door. What does the person experience mean? Means treating customer not like "costumers" but as people with wants, needs , hopes and desires.
• Meet and walk the guest to the treatment station checking if the guest prefers something to drink or has any other requirements like taking the coat, bag or showing where is the rest room is.
• Carry out a detailed consultation with every guest (new or regular) before starting the service.
• Make professional recommendations before starting the treatment.
• Explaining which products will be used and why, during the treatment.Upselling adds on to the service.
• Demonstrate confidence and technical ability to perform all services.
• Engage in professional conversation with the guest.
• Educate the guest how to maintain the nails at home.
• Attempts and succeeds to re-book the guest next visit
• Thank and invites the guest to return.
• Ensure that each guest leaves the salon feeling better about himself

WORK KNOWLEDGE:

• Description of all nail treatments.
• Skin / nail disorders and diseases
• Sanitation steps and precaution
• All chemical processes related to nail services
• Nail anatomy
• Knowledge of professional nail care and sharing it with team members.
• Manicure
• Pedicure
• Nail polish application
• Gel polish application
• Gel extension
• Acrylic extension
• Modern Nail design
• Poly gel extension
• Callus treatment
• Feet and legs massage
• Neck, arm and hand massage
• Spa treatment
• Manicure pedicure with machine
• Nail art with using aerograph
• Overlay acrylic
• Overlay gel

All other services that may follow under the area of expertise.

• Allergy reactions on any chemicals such as: acryl, alcohol, antiseptic liquids, gel, gel polish, treatment and scrubbing products.
• In case of ingrowth the client has to sign the agreement
• When was her last visit of nail technician.
• The reason why she didn't like the previous salon/technician
• Her desire towards her current session
• Showing the color book before suggesting any nail color
• Asking if she is agree to use treatment products such as: scrub, mask, cream, cuticcule oil.
• Flexibility of work space as per guest's request
• Mani+ pedi combo at the same time, If it is requested by client technician has to be ready to shift a work space
• Mani+ Make up + hair express- nail technician has to be ready to work in the make up room
• Each technician has to memorize price list of salon for all areas
• After finishing each service technician has to write down on special blank, the guest name, technician name, provided service, price of service , signature of employee.
• Accompany the guest to a reception and respectfully ask feedback about the service which was done.

EDUCATION: 5-10 years of experience is a must in the same field and industry.

• Truly believes on going education is the key to success
• Attends all required trainings.
• Makes an effort to utilize and perfect all the techniques learned.

PROFESSIONAL IMAGE: Is the image we project about ourselves and one must follow certain rules in order to maintain a professional and impeccable image:

• Consistently wear clean and ironed uniform that is compliant with the company dress code policy.
• Finished and arranged hair.
• Manicured nails (no chipped polish allowed)
• Appropriate and professional make up
• Clean and appropriate ballerina shoes. Sandals, boots, sport shoes and flip flops are strictly prohibited.
• Proper socks and undergarments are to be worn at all times.
• Appropriate accessories to enhance professional image
• Impeccable personal hygiene (regular shower, application of deodorant and any other actions needed to eliminate unwanted odors is such occur).

ATTENDANCE:

• Work days and hours as per the schedule
• Arrival 15 min before duty starts
• Consistently ask for authorization before leaving early or mandatory
• Provides to management adequate notice if time of is needed
• To be prepared and on time for any scheduled trainings classes and seminars.

INTERPERSONAL SKILLS:

• Ability to interact positively with the guest and other employees at all levels.
• Ready to compromise and offer assistance when it comes to team effort.
• React sensitively to the needs and behavior of others
• Dealing friendly and pleasantly with guests and other team members.
• Ability to self- control emotions under adverse conditions and stress.

FLEXIBILITY:

• Open for new ideas and methods
• Conforms is necessary to new situations
• Open and excited to attend advanced training classes
• Easily adapts to and utilizes new or advanced techniques
• Shows flexibility in schedule hours
• Offers assistance to other departments if necessary
• Respond positively to authority

EFFORT:

• High level of work motivation and effort.
• Using physical and mental energy to accomplish goals
• If already trained in tasks, only need to be asked once to perform
• Maintain accountability for actions.

TECHNICAL PROFICIENT: The ability to apply technical skills and knowledge required in your job to achieve the expected results. SANITATION:

• Theoretical and practical knowledge of using nipper, clipper, pusher, scissors, tweezers, orange sticks , file, buff, brush, acrylic and gel brushes, UV gel, Acrylic, regular polish, gel polish, UV lamp and electric drill
• All equipment is consistently spotless and in good condition (sharpened, cleaned Sanitized)
• Steps of sanitation:
• Use the disposable towels on top of the actual towel
• The disposable kit has to be use for each client personal (After each client give the report of used product to inventory)
• Sanitation of metal Tools
• 1.barbicide liquid-15 mins
• wash with clean water
• Sterilizing machine without pouch-15mins
• Place tools into the disposable pouch
• Open the pouch in front of the client before use
• Cleaning the pedicure area with alcohol spray after each session.

Job Types: Full-time, Contract Salary: AED4,000.00 - AED6,000.00 per month COVID-19 considerations:
All customers/staff are required to wear a mask all the time. Ability to commute/relocate:

• Jumeirah: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Nail Technician: 5 years (Preferred)

Language:

• English (Preferred)