Job Description

Location
Doha, Qatar
Experience

Job Type
Outsourcing


Objective

Support and ensure the stability of Al Abdulghani Motor's Endpoint Central-managed device fleet.

Travel across 14 service centers to provide on-site monitoring, issue resolution, and ensure

centralized console control from a single pane of management.


Key Responsibilities

Endpoint Central Administration & Monitoring

o Monitor and manage device through the centralized ManageEngine Endpoint central console.

Travel & On-site Support

o Visit each of the 14 service centers proactively or upon escalation to resolve local endpoint

issues and ensure proper device functioning.

Issue Resolution & Escalation

o Diagnose and resolve MDM-related issues promptly, such as device non- compliance, enrollment

failures, or deployment errors; escalate complex cases to senior administrators or vendor support

when needed.

Central Console Operations (Optional)

o Implement changes, update configurations, deploy apps/patches, and manage profiles/policies

remotely via the Endpoint Central console.

Documentation & Reporting

o Generate operational and compliance reports for device status, security posture, and performance

trends.
Location

On-site


Time Frame

4 Months


Working Hours

8:00 AM to 5:00 PM / 6 Days





Required Qualifications

Solid troubleshooting abilities with Windows (and ideally macOS/mobile OS)

endpoints.

Comfortable performing field visits and resolving issues in distributed

environments.

Strong documentation and reporting skills; ability to articulate technical issues to

non- technical audiences.

Self-motivated, able to work independently with limited oversight. Excellent communication and coordination skills.
Desired Qualifications

Certifications: Scripting knowledge (PowerShell, Python). Previous experience in a multi-site or automotive environment. Familiarity with MDM concepts such as profile management, containerization, secure

content & email management.
Summary

In this role, your primary mission will be to maintain endpoint stability and security across

Al Abdulghani Motors' network of 14 service centers, ensuring devices managed through ManageEngine

Endpoint Central are healthy, compliant, and effectively supported both remotely and on-site.