Job Description

An experienced Field Service Representative to support and advise the customer within the In Service Support contract at Al Dhafra base in Abu Dhabi.

Your role

As a Mission System (MS) Field Service Representative (FSR), your main task will be to support the Customer in the operation and maintenance of the GlobalEye Mission System and its related systems on ground.

You will be stationed in Abu Dhabi as an expatriate for about 2 years within the international AEW&C (Airborne Early Warning & Control) project headed by Saab Surveillance. The Saab team on-site in UAE will include specialists on Aircraft platforms, Radar, EW and Mission Systems, Communications and ground systems.

As an FSR you support and advise the customer in the daily operations, establish and perform recurrent training as well as guide the customer's technicians in the correct use of technical publications and safety procedures. You report to the Maintenance Manager and work closely with the other Saab specialists on-site. The support to the customer also includes, but are not limited to, the following:

Assist in preventive and corrective maintenance as well as technical investigations

Be the communication channel between the customer and Saab's back office support

Perform on-the-job training as an instructor for the customer's mission system technicians

Advise the Customer in maintenance related questions

Work in team together with other Saab specialists on-site

An important part of the appointment is to build up and maintain Customer satisfaction and relations. You will also contribute to the future development of the GlobalEye mission system by reporting performed work, observations and possible improvements back to Saab.

Your profile

You are an open-minded MS technician with experience of AEW&C operations. You are a team player and a skilled communicator who thrives in a global and complex environment. Your qualifications also consists of:

Knowledge of the GlobalEye System and its various airborne and ground-based sub-systems

Experience of and interest in sharing knowledge

Curious and eager to embrace new cultures, non-judgmental, flexible and tolerant

Working in an international environment and particular in the Middle East is favorable, as well as exceptional social skills including focus on customer needs.

This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.

What you will be a part of

Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. Read more about us here.

Business area Surveillance offers world-leading sensor technology in monitoring and decision support to protect against threats. The portfolio covers airborne, ground-based and naval radar, electronic warfare, C4I solutions, aviation systems and cyber security.

Surveillance is one of the world's premier suppliers of solutions for surveillance and systems to detect, locate and protect against threats. Together with other Saab business areas, Surveillance is contracted by the UAE air force to support the operation of and perform on-the-job training on the delivered GlobalEye systems as well as associated ground systems.

Application

Apply in Workday/Career at the latest March 20, 2023. Hiring manager: OEYEXB-M Angela Anttonen, HR representative: OEH Staffan Johansson,

Saab is a company with a strong people-orientation. We offer a friendly work environment where we support and help each other to be at our best. Continuous learning, career & talent development and employee well-being are examples of areas where we always put the strongest effort to offer great opportunities.

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