Handle the day to day customs clearance operations of the department
MIRSAL 2
Maintain proactive inter-departmental coordination, in order to process the shipments on time
Customer service - Attend and reply to client queries and proactively update them on the status of their shipments
Proper co-ordination with Shipping Lines, Transporters, customs, and Customers for timely collection and dispatch of shipments
Ensure that all relevant systems are used correctly for all jobs / shipments,all jobs are invoiced and closed within the specified time frame
CHB process follow-up with brokers.
Follow up on truckers till shipments arrive at client premises/ports.
Ports and shipping line payments for VAS shipments and reconciling same with finance with no tolerance or delay.
Customer service reporting and daily interaction with customers.
CSO daily interaction for SLIs (initial /finals).
VAS shipments invoicing & Outstanding follow up and cash collection
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month
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