Job Description

Company Description
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

As a Mini Bar Attendant at SO/ Ras Al Khaimah, part of the All-Inclusive Collection, you will be responsible for replenishing, maintaining, and controlling all in-room minibars to ensure accuracy, cleanliness, and guest satisfaction. You will play a key role in enhancing the in-room experience by ensuring minibars are fully stocked, well-presented, and aligned with the bold and stylish identity of the SO/ brand.
Key Responsibilities:

• Replenish minibars in all guest rooms according to hotel standards and par stock levels.
• Check expiry dates, product quality, and presentation to ensure compliance with safety and hygiene standards.
• Record consumption accurately, post charges to guest accounts, and ensure billing is error-free.
• Monitor stock levels, request replenishment, and assist with monthly inventory counts.
• Ensure minibars are always clean, organized, and properly presented.
• Report any maintenance issues (e.g., malfunctioning refrigerators) promptly to the engineering department.
• Handle guest requests for additional minibar items quickly and courteously.
• Monitor guest preferences and communicate frequently consumed items to the team.
• Comply with hotel policies, responsible consumption regulations, and brand service standards.
• Maintain cleanliness and organization of the minibar storage area.
• Support the IRD team with additional duties during peak periods as assigned.
• Uphold SO/ grooming standards and represent the brand with a stylish and professional presence.

Qualifications

• Previous experience in Food & Beverage or a similar role in luxury hotels/resorts preferred.
• Strong attention to detail, accuracy, and organizational skills.
• Basic knowledge of inventory procedures and stock control.
• Ability to work independently and manage time efficiently.
• Good communication and guest service skills.
• Physical ability to restock, lift, and carry supplies as required.
• Fluency in English is required; additional languages are an advantage.

Additional Information
What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Skills Required