Do you see yourself as a Mini Bar Attendant for Crowne Plaza\xc2\xae Dubai Festival City?

There\xe2\x80\x99s nothing complicated about dealing with business people.

They\xe2\x80\x99re just people. Doing business.

By day, international marketing superhero. By night: fluffy bath robe and a box set.

Like Liz, who\xe2\x80\x99s left her laptop cable in the cab. Or Mario, who\xe2\x80\x99s secretly missing his cats. The early riser, who\xe2\x80\x99s first in the gym. The sales team preparing for the \xe2\x80\x98big pitch\xe2\x80\x99 over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Raising of checks and maintaining Mini bar Register
• Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time
• Stock and replace missing items. Inspect, move, and clean the minibars in accordance to departmental procedures and policies
• Maintain, track, and complete daily worksheet of mini bar stock
• Responsible for replenishment of Minibar items in rooms
• Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking, and cleanliness
• Ensure products in Minibar are not expired and take the proper procedure to remove those products as necessary
• Maintain assigned Minibar carts
• Raise store requisition and obtain stock from warehouse and store in the assigned storerooms
• Maintain and complete assigned floors and rooms requesting Minibar service
• Maintain the highest level of customer service and display professionalism at all times
• Follows all required safety and standard operating procedures and DND procedure
• Properly complete, maintain, and track inventory in assigned storerooms
• Communicate effectively with Minibar Vending Supervisor any issues and/or concerns
• Ensure all duties found in the refreshment centre inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned minibars, menus are present, inventory is complete, and refill reports are accurately filled out
• Display appropriate two-way radio etiquette at all times
• Report all minibar concerns to management including any guest issues
• Perform any other duties deemed necessary for the success of the department
• Perform other job related duties as assigned
• Knowledge of Point of sale (POS) systems, inventory, and store requisition software and reporting tools.

What we need from you

• Ideally, the incumbent should have 1-2 years of experience in a similar role (specifically IRD) from a luxury property.
• Great communication skills
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation

What you can expect from us

We\xe2\x80\x99ll reward all your hard work with a great salary and benefits \xe2\x80\x93 including a uniform, great room discount and superb training.

Join us and you\xe2\x80\x99ll become part of the family \xe2\x80\x93 and like all families, all our individual team members share some winning characteristics. As a team, we work better together \xe2\x80\x93 we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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