Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Design experiences that move people -- and businesses.

At Kyndryl Vital , we help organizations transform through human-centered design, creativity, and experimentation.


Our studios bring together designers, technologists, and strategists who co-create new ways of working and new customer experiences -- from idea to prototype to implementation.


We're now building our

UAE Kyndryl Vital Studio

, and we're looking for an

Experience Designer (UX)

who's ready to shape meaningful digital experiences and guide clients toward what's next.

What you'll do

As part of a multidisciplinary team, you'll lead UX design activities that connect insight, imagination, and execution.


You will:


Conduct

user research

to uncover needs, pain points, and opportunities. Create

personas, journey maps, and information architectures

that turn complexity into clarity. Design

wireframes, prototypes, and interaction patterns

that bring ideas to life. Work on the

next generation of interaction, interface, and methodology

to take experience into the next era Facilitate

co-creation workshops and usability tests

with clients and users. Collaborate closely with

Creative Technologists, developers, and Consult Partners

to balance desirability with feasibility. Advocate for

accessibility and inclusive design

, ensuring every experience works for all users. Communicate ideas through clear storytelling and visuals that inspire alignment and action.

Champion human experience

throughout the full design lifecycle -- from discovery to delivery, always attentive to the

impact your decisions make on people, society and planet.

Why Kyndryl Vital

You'll join a new, high-energy studio that's part of a

global Vital network

spanning the Nordics, Singapore, and beyond.


Expect variety, visibility, and the chance to co-shape our culture from the ground up.


Here, design thinking meets engineering rigour -- and your work directly influences how major organizations evolve and grow.

Hybrid work. Diverse clients. Endless room to explore.

Be the voice of the user -- and the spark of change. Join Kyndryl Vital.

Who You Are

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

5 + years

in UX / experience design or a related field, with a strong portfolio of enterprise or innovation-studio projects. Deep understanding of

user-centered design

,

interaction design

, and

usability testing

methods. Comfortable

facilitating co-creation

sessions and presenting to clients.

Direct

experience with AI, agentic AI/UX

and data-driven design is preferred. A POV on how AI can drive human-centered design and co-creation. Experience with

emerging AI assistants

(Figma Make, MiroAI, Adobe Firefly, Lovable, etc) Fluent in

Figma

or

Sketch

, or similar prototyping tools. Knowledge of

WCAG guidelines, the EU Accessibility Act

and inclusive design principles. Experience working with

developers / product managers

to translate research into delivery. Excellent communication skills in

English and Arabic

#AgenticAI

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.