Microsoft Dynamics Crm Technical Lead

Doha, Qatar, Qatar

Job Description

Not Applicable Qualification:Science or Engineering or other relevant graduate degree or Agile certification Responsibility:Operational Excellence Establishes, executes, and oversees project's operations (ie Budget, forecasting, margin, metrics billing/invoicing, purchase orders, MSA/ SOW/ SLA compliance, etc). Metrics and Reporting. Manage the tracking/measurment and progress against established measures and metrics (eg bid vs did, SLA, and any other operational or contractual measures). Program Governance. Establish, execute and oversee a project's governance (ie stakeholder management, communication ceremonies, benefits management, change management, scope management, team work enviorment, onboarding, etc. Estimation and Planning. Establishes, executes, and oversees project delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs)\\ nGrow the Business. Supports pursuits (and running them as a project) as required. Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opprtunities for the client. Drive for Results. Drives optimal business value though scope management, change management, communication ceremonies, acceptance criteria, negotiation, etc. Execution Excelllence. Lead the the setup and then the daily running of a project (ie task assignment and optimization, resource schedules, planning, logistics, tracking,issues/risk management, running meetings, organizing events, status reporting, adhoc reporting, signoffs, etc). Client Relationship Management. Establishes and builds relationships with client and other stakeholders for the project. Managing Teams. Leads team by supporting and driving career growth, personal/ team development, well being, diversity and inclusion. provides input to HCM supervisors on performance of all direct reports on a program, irrespective of the business unit of the direct report. Community Development. Lead and personally contributes to the continous improvement of the program & project management guild and community (best practices, networking, standards, training, tools, etc). Compliance. Responsible for Project Management tool and process compliance (ie Delivery Governance Dashboard). Must Have Skills MS Dynamics-BC Airlines-Loyalty Management CRM-Airlines Technical Skills SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 MS Dynamics-BC PL1 Required

Domain Skills SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Airlines-Loyalty Management NA Required 2 CRM-Airlines NA Required

* Proficiency Legends Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. Schedule: Full-time Shift: Day Job Travel: No

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Job Detail

  • Job Id
    JD1654439
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Doha, Qatar, Qatar
  • Education
    Not mentioned