Our client, a multinational company based in Dubai is looking for a Microsoft Dynamics 365 F&O Functional Consultant (Customer side). Dynamics 365 F&O Implementation & Support Responsibilities
Oversee the implementation and ongoing support of Dynamics 365 F&O.
Develop functional requirements and specifications based on user input.
Align business processes with ERP functionalities.
Configure, develop, and implement Microsoft Dynamics 365 F&O across all functional areas.
Collaborate with internal stakeholders to define technical requirements, modifications, and custom development.
Collaborate with 3rd party supplier to drive the implementations
Provide technical recommendations for installations, modifications, and customizations.
Train end-users and create manuals.
Test system functionality to ensure alignment with business requirements.
Analyze and document system enhancements by engaging with users, management, and external partners to meet business and technical needs.
Manage and administer security settings for Dynamics 365 F&O users, ensuring overall application security.
Work with clients and partners to customize Dynamics 365 F&O and integrate it with legacy and third-party systems.
Ensure compliance with support SLAs.
Serve as the first line of support for issue triaging and resolution.