Job Description

Position Purpose:

The Merchandising Trainee will support the end-to-end management of the gifting process, assisting with logistical coordination, tracking, and documentation to ensure seamless execution of CRM and promotional gifting campaigns. This role will involve close collaboration with cross-functional teams, administration, and process management to uphold high standards in timely and effective gifting operations.

Key Accountabilities:

Gifting Process Support

Assist in the organization and execution of gifting campaigns across CRM, in-store, and online channels. Maintain accurate and up-to-date gifting trackers, including inventory status, timelines, and campaign-specific details. Coordinate with internal teams and external partners and vendors to ensure timely fulfillment and delivery of all gifting requirements.

Cross-functional Collaboration

Liaise with warehouse, logistics, and brand teams to align on gifting timelines and specifications, ensuring all stakeholders are informed and engaged. Support the Merchandising Operations & Animation Manager with administrative tasks to facilitate smooth cross-departmental communication and workflow.

Documentation and Reporting

Keep detailed records of gifting processes, inventory movements, and project updates to ensure transparency and continuity. Provide regular updates to the team, including reports on gifting status and potential areas for process improvement.

Skills, Experience & Personality

Bachelor's degree or equivalent, with a strong interest in merchandising operations and project coordination. 1-2 years' experience in Merchandising/Project Coordination. Proficiency in MS Office (Excel and PowerPoint) and excellent organizational skills, with strong attention to detail in managing documentation. Highly organized, with a proactive approach to handling multiple tasks related to gifting activities. Excellent communication skills in English, capable of collaborating effectively with various teams. * Adaptable, team-oriented, and aligned with Sephora's values of creativity, authenticity, and continuous improvement.