Job Description

Position

Merchandising Operations Trainee

Profile

Position Purpose:

The Merchandising Trainee will support the end-to-end management of the gifting process, assisting with logistical coordination, tracking, and documentation to ensure seamless execution of CRM and promotional gifting campaigns. This role will involve close collaboration with cross-functional teams, administration, and process management to uphold high standards in timely and effective gifting operations.

Key Accountabilities:

Gifting Process Support


Assist in the organization and execution of gifting campaigns across CRM, in-store, and online channels. Maintain accurate and up-to-date gifting trackers, including inventory status, timelines, and campaign-specific details. Coordinate with internal teams and external partners and vendors to ensure timely fulfillment and delivery of all gifting requirements.
Cross-functional Collaboration


Liaise with warehouse, logistics, and brand teams to align on gifting timelines and specifications, ensuring all stakeholders are informed and engaged. Support the Merchandising Operations & Animation Manager with administrative tasks to facilitate smooth cross-departmental communication and workflow.
Documentation and Reporting


Keep detailed records of gifting processes, inventory movements, and project updates to ensure transparency and continuity. Provide regular updates to the team, including reports on gifting status and potential areas for process improvement.

Skills, Experience & Personality

Bachelor's degree or equivalent, with a strong interest in merchandising operations and project coordination. 1-2 years' experience in Merchandising/Project Coordination. Proficiency in MS Office (Excel and PowerPoint) and excellent organizational skills, with strong attention to detail in managing documentation. Highly organized, with a proactive approach to handling multiple tasks related to gifting activities. Excellent communication skills in English, capable of collaborating effectively with various teams. Adaptable, team-oriented, and aligned with Sephora's values of creativity, authenticity, and continuous improvement.

SEPHORA

MAISON

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Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.


The House provides a superior selection of quality products and always keeps pace with the latest trends.


The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.


With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.


At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.