Medical Virtual Assistant (bilingual Arabic & English)

Dubai, United Arab Emirates

Job Description

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A Medical Virtual Assistant is a specialized virtual assistant who focuses specifically on providing remote administrative and technical support to healthcare professionals.. You are expected to be skilled in using practice management software systems to efficiently handle medical administrative tasks. Medical Virtual Assistants help healthcare professionals streamline their administrative workload, improve efficiency, and focus more on patient care, even when they are not physically present at the medical facility

Duties and responsibilities:
  • Conducting outbound calls and emails to medical facilities, including home care, assisted living, nursing homes, clinics, and physician offices, to establish partnerships and referrals for our home care services.
  • Communicating with medical professionals to coordinate client care, obtain necessary medical information, and address any concerns or inquiries.
  • Managing client records and ensuring accurate documentation of services provided, including obtaining and updating medical information as needed.
  • Assisting with scheduling client appointments and coordinating caregiver schedules to ensure optimal client care.
  • Handling billing and insurance verification tasks, including processing payments and addressing billing inquiries from medical facilities.
  • Maintaining confidentiality of client and medical information in accordance with HIPAA regulations.
  • Providing administrative support to the management team, including preparing reports, organizing meetings, and handling correspondence.
  • Collaborating with internal teams to ensure seamless communication and coordination of client care.
Requirements:
  • Great communication skills (Arabic/English)
  • Proven experience in a medical sales role, preferably with experience making real calls and emails to medical facilities.
  • Strong communication and interpersonal skills, with the ability to confidently engage with medical professionals.
  • Excellent organizational and multitasking abilities, with the capacity to prioritize tasks effectively.
  • Proficiency in computer skills, including experience with email platforms, Microsoft Office Suite, and CRM systems.
  • Self-motivated and proactive attitude with the ability to work independently in a remote environment.
  • Experience in the healthcare or home care industry is preferred but not required.
  • Willing to work in Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST).
  • With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps.
Benefits:
Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you\xe2\x80\x99re well-prepared to embark on your next chapter when the time comes.
Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*.
Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
\xe2\x9c\x88\xef\xb8\x8f Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it\xe2\x80\x99s exploring new destinations or taking a well-deserved break, we\xe2\x80\x99ve got you covered, ensuring you can recharge and return refreshed.
Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.

Ready to embark on this exciting journey? Apply now!

At Virtual Staffing Careers, we connect talented individuals with amazing work-from-home opportunities. We understand the demand for flexible remote work and have built strong relationships with top companies across the U.S. Our experienced team matches your unique skills and aspirations with Virtual Staffing Careers, we connect talented individuals with amazing work-from-home opportunities. We understand the demand for flexible remote work and have built strong relationships with top companies across the U.S. Our experienced team matches your unique skills and aspirations with the perfect remote positions. From entry-level to executive roles, we have a wide range of opportunities available.

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Job Detail

  • Job Id
    JD1640720
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned