to manage front desk operations, with proven experience in
insurance handling, billing, and patient coordination
in a medical setting
in UAE.
Key Responsibilities:
Greet and assist patients in a courteous and professional manner.
Manage patient registration, appointment scheduling, and follow-ups.
Verify insurance details and eligibility; assist with billing and claim submissions.
Collect payments and issue receipts for consultations and procedures.
Maintain accurate patient records and update information as required.
Coordinate with medical staff to ensure timely patient flow.
Answer phone calls, respond to inquiries, and provide information about services.
Maintain cleanliness and organization of the reception area.
Ensure confidentiality of patient records in accordance with clinic policies and regulatory requirements.
Requirements:
Excellent communication and customer service skills.
Ability to handle multiple tasks and remain professional under pressure.
Minimum 2 years of experience in a medical or healthcare reception/front desk role.
Strong knowledge of insurance processes, billing systems, and claim handling.
Proficiency in using clinic management software and MS Office applications.
Fluent in English &Hindi (Arabic is an advantage).
Job Type: Full-time
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