Medical Receptionist
Dubai, United Arab Emirates
Job Description
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Kindly Read Carefully Before Applying We are seeking to hire an experienced, empathetic, trustworthy, sincere, kind and positive medical head receptionist/assistant to the owner to join our dynamic team and willing to undergo a mandatory 7 DAY TRIAL period. Please submit your CV with a RECENT professional photo. Please read the job responsibilities carefully and about our centre. Please make sure you agree to the salary range before applying. Only serious applicants ready to join right away. Duties and Responsibilities:
Contract length: 12 months Salary: AED3,500.00 per month Education:
- Manage the reception team and ensure that they provide exceptional customer service
- Assist the owner with one off projects like setting up the Electronic Medical Record system
- Make sure the closing holidays checklist is done like updating our times on google
- Research on behalf of the owner any requests
- Jot on the calendar staff leaves & offsets for all the team and notify the owner for any overlap holidays
- Manage events, venue, and studio rental collaborations and prepare invoices
- Make sure every email WhatsApp instagram google messages requests from the website are replied in a timely manner
- Repost instagram posts
- Arrange influencer visits and reply to PR and check what influencers posted
- Assist the owner regarding website content by sending to the IT team
- Assist the owner regarding marketing by sending any collaborations to the PR team
- Make sure the operation is running smoothly on daily basis
- Manage any internet issues printer issues anything that will slow operation and escalate it to the relevant IT team
- Answers incoming calls and provide answers to clients/patients routine inquiries
- Assists clients/patients with booking for appointments
- Prepares invoices and claim forms, and handles payments
- Handles client/patient feedback and concerns, and escalates to appropriate party as needed
- Maintains client/patient information by updating the data entry system and filing documents
- Organizes doctors\xe2\x80\x99 and instructors\xe2\x80\x99 schedule on a daily basis
- Updates weekly class schedule on the data entry system
- Monitors availability of office supplies
- Assists clients/patients with the Body Composition Analysis machine
- Assists clients/patients with the infrared sauna
- Receives payments from clients/patients, print credit card report and close petty cash at the end of the day
- Make sure the patients are not waiting for too long without being updated informed and expectations are set
- Deal with client complaints and solve them before escalating to the owner
- Check website if working fine and not slow & spot any important changes and updates
- Arrange folders on desktop
- Make sure desk is organised clean and dust free
Contract length: 12 months Salary: AED3,500.00 per month Education:
- Bachelor\'s (Required)
- customer service: 2 years (Required)
- Tagalog (Required)
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Job Detail
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Job IdJD1640957
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned