Medical Receptionist
Dubai, United Arab Emirates
Job Description
Job description Arabic speaking is mandatory Job description: As the receptionist, you will handle phone, social media, and face-to-face interactions with customers. You will manage client adjustments, claims, quotations, and process customer booking if required. You will work closely with the Social Media Specialist for patient relation KNOWLEDGE, SKILL & ABILITIES: Good communication, pleasant personality, customer service, and relationship-building skills, Team working skills, Organization and time management skills, Multitasking and stress management skills, attention to detail, Negotiation skills, Assertiveness Flexibility, Tact, discretion, and diplomacy, the ability to be proactive and use your initiative: to see what needs doing and to do it, The ability to use standard software packages (e.g. Microsoft Office) and to learn bespoke packages if required Duties and responsibilities
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Maintains security by following procedures; monitoring logbooks; issuing visitor badges.
- Maintains telecommunication system by following manufacturer\'s instructions for house phone and console operation.
- Maintains a safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Prepare and complete patient files
- Handling of patient files
- Responsible for issuing an invoice in the system if requested and will be responsible for any ambiguity after issuing the invoice.
- Contributes to team effort by accomplishing related results as needed.
- Performs other job-related duties as assigned by Assistant Manager
- Responsible for checking & verifying patients\' insurance cards.
- Medical Receptionist: 2 years (Preferred)
- English and Arabic (Preferred)
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Job Detail
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Job IdJD1514180
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned