Job Description

Job Title Medical Receptionist

Description

Job description Housecall is redefining primary care delivery in Abu Dhabi. In an effort to expand our in-home services we are looking to recruit a Medical Receptionist. The Medical Receptionist will be working full time in the office during designated work hours which may include the weekend. Responsibilities:

• Greeting and assisting patient, scheduling appointments, and maintaining records and accounts.
• Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Please record a short video introduction about yourself in English and send it to receptionistintros @housecall.ae Work hours are subject to change: 8am-8pm Weekdays Medical Receptionist Qualifications / Skills:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus

Education, Experience, and Licensing Requirements:

• University/college degree is an asset
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred
• Arabic proficiency (highly preferred)

About us Housecall is a product of DrOnCall which is a primary healthcare provider healthtech startup implementing progressive solutions to our community's healthcare challenges. https://housecall.ae Follow us on Instagram @housecall_ae Read about us in The National: https://www.thenational.ae/business/technology/generation-start-up-how-one-start-up-is-revitalising-the-old-fashioned-doctor-s-home-visit-1.1063846 Video explainer: https://www.youtube.com/watch?v=dJnXTg5rzUI Job Types: Full-time, Permanent Salary: AED2,000.00 - AED3,000.00 per month Contract length: 12 months Job Types: Full-time, Contract Salary: AED2,500.00 - AED3,000.00 per month Language:

• Arabic and English (Required)

Work Remotely:

• No

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