Established in London in 1992, the house joined the Kering Group in 2001 and has been under the creative direction of Sean McGirr since December 2023. Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage You will be able to demonstrate the desired McQueen behaviours Proven experience in a similar role within fashion retail companies or customer service-related field Proven ability to drive and exceed individual and store KPIs Possesses genuine interest in fashion and follows industry trends/news Team-player mentality Strong verbal and written communication skills Strong selling skills and ability to overcome objections Client centric approach and an entrepreneurial spirit Ability to work in a fast moving and dynamic environment Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc Ability to use digital retail tools and CRM Ability to be mobile for extended periods of time
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